Why is time-keeping important when working as Cabin Crew?

Jul 16, 2020 | Cabin Crew

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(Last updated on: 13/12/2021)

Time-keeping when working as Cabin Crew is an essential skill that all applicants and employees must have. It plays an important role in making sure that flights run smoothly and even that the flight runs at all!

In this blog post I will explain to you WHY time-keeping is so important when working as Cabin Crew.

Managing tasks

Cabin Crew are faced with many tasks during a flight. They don’t only need to serve tea and coffee, but also deal with any passenger problems, deliver meals, and deal with any potential emergency procedures to name a few!

Since they have to balance so many different tasks on board, it is important that Cabin Crew manage their time well in order to ensure that tasks are prioritised and completed.

Cabin Crew time-keeping

Cabin Crew must be punctual and check in at the time that they are required. If you’re late you might miss the pre-flight briefing, which contains vital information about the flight. If you don’t receive this information then you might not be allowed to work the flight at all.

Also, if a member of Cabin Crew is late then the flight they are working on could be delayed. There are legal requirements for the number of Cabin Crew that must be on a flight depending on the number of passengers on the flight. Therefore, if a member of Cabin Crew is missing then the flight will not be able to depart.

Delayed flights

If a flight is delayed or cancelled then passengers will likely become frustrated. This is not good for the airline as they will receive bad reviews. Additionally, the airline will not be happy with members of Cabin Crew who are late at all, let alone multiple times. If a flight is delayed because you were late, you may receive a caution and if it happens multiple times you may be dismissed by the airline.

Also, a delayed or cancelled flight can become costly for the airline. If an aircraft misses its take-off slot then it may be fined. This is especially an issue in busy airports who have high airport fees, such as London Heathrow.

Time-keeping at your interview

As discussed in my post ‘Why you must not be late for your Cabin Crew interview’, time-keeping is also very important during your interview and assessment day. This is the airline’s opportunity to assess whether candidates are right for the job. If you don’t turn up to your interview on time, then the airline are unlikely to want you since they are looking for candidates with good time-keeping.

Are you looking for a job as Cabin Crew? Don’t let the chance slip through your fingers… make sure you have the right resources to maximise your chances of getting the job- check out my new Online Diploma Becoming Cabin Crew now!



  1. Why you must not be late for your Cabin Crew interview - Becoming Cabin Crew - […] Time-keeping is particularly important for you as a potential Cabin Crew member as it plays such a crucial part…

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Dr Hayley Stainton

Hi, am Dr Hayley Stainton

I’ve been travelling, studying and teaching travel and tourism since I was 16. Through Tourism Teacher I share my knowledge on the principles and practice of travel and tourism management from both an academic and practical perspective.

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