10 reasons ground transportation is so important

yellow school bus beside gray concrete building

Ground transport is integral to life today and has been throughout history. From transporting goods to going on holiday, ground transport gets people and products from A to B. This article gives an overview of ground transportation, a brief history of road and rail transport and the main types of ground transport. What is ground … Read more

Passenger Codes: The Basics

When starting a new career as Cabin Crew you will be required to learn a lot of new information – part of this will be learning the different passenger codes.  Cabin Crew are required to learn the aviation terminology used in the industry. As Cabin Crew you will need to understand and use passenger codes … Read more

What is an ‘area of outstanding natural beauty’?

An Area of Outstanding Natural Beauty (AONB) can be a wonderful place to visit. From a tourism management perspective, these areas are an important component of tourism in the UK. But what actually is an AONB? Why are they important? And why should people visit them? This article explains what AONBs are, how they are … Read more

The advantages and disadvantages of luxury trains

Luxury trains

Luxury trains are an important niche within the tourism industry. They facilitate slow tourism and are generally more environmentally friendly than flying. This article explains what luxury trains are, their advantages and disadvantages, their history and examples of luxury trains around the world. What are luxury trains? Luxury trains are designed to be comfortable and … Read more

Natural England: Who are they and what do they do?

Natural England is an important organisation that helps to protect England’s natural environment and manage access to the countryside, making it a key player in rural tourism. This article explains who Natural England are and what they do. Who are Natural England? Natural England is an Executive Non-Departmental Public Body. Although it is an independent … Read more

The National Trust: What do they do and why do they exist?

The National Trust is an important organisation for the UK tourism industry. Most people who holiday in Britain will come across National Trust properties and places on their travels. This article explains what the National Trust does, its roles and responsibilities, some of its most-visited properties and its educational campaigns. What is the National Trust? … Read more

Billy Butlin and his impact on the tourism industry

Billy Butlin is an important figure in the history of British tourism. Even people who don’t know exactly who he was are likely to have experienced some of his impact on the travel industry. Billy Butlin is synonymous with the British holiday resort company Butlin’s. He turned holiday camps into a multimillion-pound industry and remains … Read more

Heritage Coasts: What are they and why do people visit?

Heritage Coasts are an integral part of Britain’s coastal tourism. This article explains what Heritage Coasts are, why they were established, how they are managed and some of the best ones to visit. What are Heritage Coasts? Heritage coasts are stretches of the most beautiful, undeveloped coastline in England. They are managed in order to … Read more

Forestry Commission: Who are they and what do they do?

Forestry Commission

The UK has some wonderful countryside, and its forests and woodlands are among its most popular natural attractions. One organisation that visitors are likely to come across is the Forestry Commission, which plays a key role in rural tourism. This article explains who the Forestry Commission are, what they do and why their work matters … Read more

What is a Staycation + Where to go

The staycation is a relatively new concept within the tourism industry. In fact, it is actually somewhat contradictory. At the very core of tourism is the movement from one’s home to a holiday destination. Yet, a staycation is exactly as it implies- staying at home. So what exactly is a staycation, and is it really … Read more

What is a Passenger Service Agent?

Types of Aircraft

If you are researching different jobs in travel and tourism, you may come across the role of a passenger service agent. But what is a passenger service agent and what does this job involve? This article explains all. What is a Passenger Service Agent? A Passenger Service Agent (PSA) works with passengers at the airport … Read more

McDonaldisation: A simple explanation

McDonaldisation

The term McDonaldisation is widely used in sociology and tourism studies. But what does McDonaldisation actually mean? This article explains what is meant by McDonaldisation, where the concept came from, its four dimensions, whether it is a good or bad thing and how it applies to the tourism industry. How did the concept of McDonaldisation … Read more

Are airlines the new tour operator? Dynamic packaging in aviation

Dynamic packaging

Dynamic packaging in aviation is a rapidly growing concept. As explained in what is airline ancillary revenue management?, many airlines operate on thin profit margins, and the money made from selling seats alone is often not enough. Airlines have therefore looked to a range of additional revenue streams. Selling hotels, car hire and other holiday … Read more

What is globalisation? A simple explanation

what is globalisation

What is globalisation? Well, globalisation is a hot topic and is often viewed as being somewhat controversial. Commonly associated predominantly with trade and finance, the concept of globalisation is actually far more than this. Globalisation is the notion that we are all becoming more alike, or more ‘global’. Globalisation is increasingly present in almost every … Read more

Space tourism explained: What, why and where

What is space tourism?

Space tourism is one of the most exciting developments in the travel and tourism industry. A futuristic type of tourism, the idea of spending leisure time in space was once science fiction, but private companies have now flown hundreds of paying and sponsored passengers beyond the atmosphere. This article explains what space tourism is, its … Read more

Benefit tourism explained: what, why and where

Benefit tourism

Benefit tourism is a term that has featured heavily in UK political debate, particularly around EU membership and the Brexit referendum. Television programmes about the welfare system and a common perception that UK benefits are easy to obtain have kept the topic in the public eye. But what does benefit tourism actually mean? This article … Read more

What does the World Tourism Organization (UN Tourism) do?

environmental impacts of tourism

The World Tourism Organization – now known as UN Tourism – is the most important international organisation in the tourism industry. But what does it actually do? This guide explains its history, structure, aims and day-to-day work. What is the World Tourism Organization (UN Tourism)? The World Tourism Organization is the United Nations specialised agency … Read more

Is what you are seeing ‘real’? Examples of staged authenticity in tourism

staged authenticity

As explained in the article on authenticity in tourism, many tourism activities are examples of staged authenticity. This article briefly explains what staged authenticity is and then gives ten examples from around the world. What is staged authenticity? Staged authenticity is a cultural practice, event or activity that is ‘staged’ or adapted for tourists. It … Read more

Authenticity in tourism- A simple explanation

facts about the maasai tribe

Authenticity in tourism is a widely debated topic. Do tourists search for an authentic experience whilst on holiday? Or is leisure time all that they want? Does it matter if what the tourist thinks is ‘authentic’, actually isn’t? Is it ethical to mislead the tourist? Does authenticity come at the expense of the host? There’s … Read more

What is the sharing economy and why does it matter?

Haifa

The sharing economy has become a prominent part of society across the world. From the buying and selling of used goods, to renting out empty rooms to sharing a car journey, people have moved away from traditional elements of travel and tourism towards more innovative means that revolve around the concept of ‘sharing’. What is … Read more

10 things to consider before booking your volunteer tourism trip (based on academic research)

things to consider before booking your volunteer tourism trip

There is no shortage of volunteer tourism projects around the world, but in recent years there has been growing criticism of the harm that some projects can cause. This article sets out ten things to consider before booking a volunteer tourism trip, based on academic research, so that the experience is worthwhile both for the … Read more

15 reasons volunteering might not benefit you as much as you think: Negative impacts of volunteer tourism

commodification of volunteer tourism

This article explains the reasons why volunteering might not benefit volunteers as much as they expect, focusing on the negative impacts of volunteer tourism for the volunteer. Volunteer tourism can be viewed as a form of tourism incorporating volunteer services. It attracts tourists who want an experience that contributes to their personal development while also … Read more