How does the new British Airways apprenticeship work?

Feb 15, 2019 | Cabin Crew

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(Last updated on: 28/10/2020)

British Airways have started a new intensive apprenticeship scheme, with the intentions of recruiting their new apprentices after. British Airways are hoping to recruit thousands of new Cabin Crew this year using this scheme!

They already offer apprenticeships in engineering and ground-based customer service roles, and have decided to extend this opportunity to Cabin Crew as part of a government plan to improve apprenticeships and open them up to as many people as possible.

How can you apply?

The application process for the British Airways apprenticeship works the same as before. You can make an application on their careers website! All new Cabin Crew who apply will be expected to go through this apprenticeship scheme.

This year 2,500 have already applied to become Cabin Crew with British Airways, and the airline hope to recruit 2,000 new crew members in 2019!

british airways apprenticeship cabin crew


Those who are selected to join as an apprentice will take part in the programme for 12-months. You will start training at the Global Learning Academy, situated near Heathrow Airport, for your initial full-time training. However, you will then continue your training both on the ground and in the air throughout the year.

What’s involved?

As mentioned before, you will train as Cabin Crew through a 12-month period. The training covers everything you will need to know to become Cabin Crew, and over the year you will train both on the ground and in the air. You will also be allowed to use a special mobile app which allows you to track your progress throughout the scheme, with the help of a designated apprenticeship coach.

You will start training at the British Airways Global Learning Academy, where you will take a course that covers the basics in customer service, safety and security. While at the Global Learning Academy you will be trained in safety and emergency procedures using simulators. You will also cover advanced First Aid training.

British Airways are also hoping to place a large emphasis on customer service. They have recently announced that they plan to extend this initial training course by an extra week which will focus solely on customer service.

What can you gain from the apprenticeship?

During your time in the apprenticeship scheme you will have the opportunity to gain a number of different qualifications, including English, Maths, and digital skills. As mentioned before you will also be able to use the mobile app to track your progress and development throughout the year, receiving specialised feedback from a certified coach.

Ultimately the main aim is for you to be recruited as a member of Cabin Crew after the apprenticeship! The year long programme should shape you to be the perfect member of crew for British Airways, and you should be prepared to start your new career fully prepared and confident to take on anything that the job may throw at you.

Have you ever worked for British Airways? Or are you interested in applying for one of their new apprenticeships? I’d love to hear from you, please leave you comments in the box below!

  1. Ndemaze Chrispine Achanyang

    Am a high school graduate and 19 years old .am in Cameroon and wish to enroll into the course for air hostess/cabin wish to have all details on how to get in

  2. Val

    I became an apprentice at BA in March, there is no difference to the training provided or to the salary and benefits as those who are not apprentices.


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Hi, am Dr Hayley Stainton

I’ve been travelling, studying and teaching travel and tourism since I was 16. Through Tourism Teacher I share my knowledge on the principles and practice of travel and tourism management from both an academic and practical perspective.

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