Becoming Cabin Crew: A Cabin Crew Textbook for BTEC, NCFE & City and Guilds

Sep 28, 2020 | Cabin Crew

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(Last updated on: 12/10/2020)

Having taught Cabin Crew programmes for over ten years, there is one thing that is clear- there is a dearth of teaching resources to help students and Teachers! In fact, I have been able to find only one Cabin Crew textbook, written in 2015, that I wasn’t the biggest fan of. So, I decided to develop a Cabin Crew textbook that has been designed to support students and staff undertaking Cabin Crew qualifications.


The Cabin Crew textbook is mirrored to the content prescribed by the three major Cabin Crew qualification awarding bodies: BTEC, NCFE and City and Guilds. It contains a range of activities and tasks designed to make learning interactive and fun. Pitched at level 2 onwards, this textbook is the perfect addition to any college library or student reading materials.

The Cabin Crew textbook is for sale now on Amazon and you can purchase by clicking on the image below:



Becoming Cabin Crew: A course textbook designed to support BTEC, NCFE and City & Guilds qualification

The aviation industry is continuing to expand globally at a rapid rate, fuelling the demand for Cabin Crew worldwide. Despite this, it remains extremely competitive to secure employment as Cabin Crew. This book has been designed to support students studying a Cabin Crew course, helping them not only to be successful in the classroom, but also in their careers at 30,000ft. Written by Dr Hayley Stainton, a tourism and aviation academic and experienced Cabin Crew member, this book has both industry and academic underpinning. It is designed to support the three major awarding bodies currently offering Cabin Crew qualifications: BTEC, City and Guilds and NCFE. It incorporates a range of written and practical student activities and includes both textual and graphical content. Chapters include:

-Working as Cabin Crew

-Airline health, safety and security

-Aircraft emergency situations

-Dealing with passengers onboard an aircraft

-Cabin service selling techniques

-Making passenger announcements

Do you want to become Cabin Crew?

Learn what it’s like to work as Cabin Crew and how to pass the Cabin Crew assessment day with my online courses- I have a 100% success rate- meaning that every person who has taken the job got a job as Cabin Crew afterwards!


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Hi, am Dr Hayley Stainton

I’ve been travelling, studying and teaching travel and tourism since I was 16. Through Tourism Teacher I share my knowledge on the principles and practice of travel and tourism management from both an academic and practical perspective.

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