10 things you need to know before applying for a Cabin Crew job

Aug 16, 2019 | Cabin Crew

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(Last updated on: 12/10/2020)

If you’re hoping to become Cabin Crew, there are several things you will need to know before you start your application! As discussed in my post ‘What is the success rate to become Cabin Crew?‘, only 3-5% of people succeed. In this post I will explain the top 10 things you need to know before applying for a Cabin Crew job.

1. Not every airline will be recruiting the same people

You need to be aware that every airline will be looking for different things. It is important that you research the airline you are applying for, so that you’re prepared and ready to disuss that specific airline. Each airlines application process will reflect their core values and beliefs, so you need to make sure your application reflects this.

2. You may not fit the criteria

Airlines have very specific criteria for their Cabin Crew. You may have an abundance of qualities that make you the best potential Cabin Crew, but if you don’t fit the criteria of that specific airline you won’t get very far. As mentioned above, you need to embody the values of the airline. However, to make it far in your application, you will also need to fit all of the criteria. For example, you need to be the correct height, weight, and be able to swim. Airlines receive thousands of applications, so one candidate who doesn’t quite match the criteria will be put to the side straight away.

3. Your age doesn’t matter

You might have read a lot of things saying Cabin Crew must be young and glamorous. But this isn’t the case. An older candidate can bring heaps of experience and knowledge to the table. Whereas a younger candidate can bring great stamina and energy. The first thing airlines will look at is what you can bring to the airline, not your age. So whatever you do, do not let your age put you off!

4. Customer service experience isn’t everything

Yes, customer service is very important in the role and you will need some experience on your application. But it is not everything that recruiters will be looking for. For a start, you will need to describe and explain your customer service experience in an interesting way and also demonstrate your skills. For example, you should show the airline that you have excellent customer service that comes with great communication, a bubbly personality and motivation. However, read my post ‘Why do I need customer service experience to become Cabin Crew‘ for more information on why customer service experience is important.

5. The application is much more than just an interview

The application process to become Cabin Crew is very extensive. Firstly, you will need to send off your CV or application form. You need to make sure you impress at this stage as airlines receive thousands of applications. If you fit all of the airlines criteria, you will be invited to an assessment day. Here you will have to take part in several tests and activities before finally being invited to a face to face interview.

6. The training may be the hardest part

Cabin Crew training is very intense, and some candidates drop out before they finish it. It is both physically and mentally demanding. You will be given a lot of information to take in in a short amount of time, and you will be tested on it.

7. Passengers lives may depend on you

Being Cabin Crew requires a lot of responsibility. This means when you’re up in the sky, someone’s survival may depend on you. You will be provided with first aid, CPR and survival techniques at your training. You will also be given regular refresher courses throughout the year. This included assessments to make sure you’re up to scratch.

8. You will meet loads of new people

You will meet so many new people during your career as Cabin Crew. While some of these will not be your cup of tea, some will end up being your best friends. Once you’ve completed your training you will start to get closer with your colleagues. While you may not get to work with some people as often as you wish, you will be constantly meet new people too.

9. You may need help to secure your dream job

Competition to get a job as Cabin Crew is real! There are thousands of applicants which means recruiters have the chance to be as harsh as they want. Even if you’re a suitable candidate something small could mean you don’t get the job. We have a lot of resources that can help you get your dream job. Take a look at our online diploma in becoming Cabin Crew for everything you need to know about getting the job.

10. You’ll have a lot of fun along the way

Although the application process can be very stressful, you will have a lot of fun meeting new people and securing the job you want. Once you succeed you will be able to travel all over the world while you work.

Do you have any more advice on things you need to know before applying for a Cabin Crew job? I’d love to hear from you, leave your comments down below!


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Hi, am Dr Hayley Stainton

I’ve been travelling, studying and teaching travel and tourism since I was 16. Through Tourism Teacher I share my knowledge on the principles and practice of travel and tourism management from both an academic and practical perspective.

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